Services AI agents

Someone who always answers, including at eleven at night.

Agents that answer questions, handle requests, serve your clients and make booking easy, with clear limits and a handover to a person when appropriate.

The starting point

What usually happens today.

  • Enquiries arrive out of hours and get answered the next day
  • The team answers the same questions over and over
  • Clients wait while also looking at the competition
  • Nobody collects what is being asked or what knowing it would be worth
The solution

What the system does.

Answers with your information

The agent works from your documentation, your prices and your terms. It doesn't improvise.

Knows when to stop

When the enquiry moves outside its territory, it passes the conversation to a person with all the context gathered.

Books meetings

Besides answering, it checks real availability and puts the meeting in the calendar.

The journey

How it works, step by step.

01

Enquiry

The client writes via web, WhatsApp or another channel, at any hour

02

Response

The agent answers with your information and resolves what it can resolve

03

Action

It books an appointment, collects details or opens a request as appropriate

04

Handover

If a person is needed, they get the whole conversation, in order

The deliverable

What's included.

  • Agent trained on your real documentation
  • Limits and topics defined with you
  • Handover to a person with the full context
  • Appointment booking against your real calendar
  • Every conversation logged in the CRM
  • A report on what your clients ask most
Common questions

Frequently asked questions.

Is it going to make up answers?

That's exactly the design work. The agent only answers within what it has been given and, when it doesn't know, it says so and passes the conversation to a person.

Will my clients know it isn't human?

We always recommend saying so. Trust is lost when someone discovers they've been misled, not when the system answers well.

Which channels can it work on?

Web, WhatsApp, email and most messaging channels. The choice depends on where your clients already write to you.

Next step

How many enquiries will go unanswered tonight?

Let's look at which questions repeat in your business and which ones an agent can resolve without dropping the standard.