Answers with your information
The agent works from your documentation, your prices and your terms. It doesn't improvise.
In 30 minutes we review your sales process and spot what can be automated first.
Agents that answer questions, handle requests, serve your clients and make booking easy, with clear limits and a handover to a person when appropriate.
The agent works from your documentation, your prices and your terms. It doesn't improvise.
When the enquiry moves outside its territory, it passes the conversation to a person with all the context gathered.
Besides answering, it checks real availability and puts the meeting in the calendar.
The client writes via web, WhatsApp or another channel, at any hour
The agent answers with your information and resolves what it can resolve
It books an appointment, collects details or opens a request as appropriate
If a person is needed, they get the whole conversation, in order
That's exactly the design work. The agent only answers within what it has been given and, when it doesn't know, it says so and passes the conversation to a person.
We always recommend saying so. Trust is lost when someone discovers they've been misled, not when the system answers well.
Web, WhatsApp, email and most messaging channels. The choice depends on where your clients already write to you.
Let's look at which questions repeat in your business and which ones an agent can resolve without dropping the standard.